FAQ

Frequently Asked Questions

Quickest way to reach us: DM @ironiconactivewear on Instagram. You can also email support@ironiconactivewear.co.uk.

Delivery & Returns

Do you offer free delivery?
Yes — free UK delivery on all orders over £45. It's applied automatically at checkout, no code needed. Under £45, shipping is calculated at checkout.

How long does delivery take?
Orders are dispatched from Scotland within 1–3 working days. UK standard delivery is typically 3–5 working days from dispatch; express options are available at checkout. See our Shipping page for full details.

Can I track my order?
Yes — once your order is dispatched you'll get a confirmation email with tracking details. If it hasn't arrived within 24 hours of that email, check your spam folder before getting in touch.

Do you ship internationally?
Yes, to selected destinations. Costs and delivery times are shown at checkout. Any customs or import charges are the responsibility of the recipient.

What is your returns policy?
You have 30 days from delivery to return an item. It must be unworn, unwashed and in original condition with tags attached. See our Refund Policy for full details.

How do I start a return?
DM us at @ironiconactivewear with your order number, or email support@ironiconactivewear.co.uk. We'll confirm your return and send instructions. Please don't post anything back before contacting us.

Who pays for return postage?
If you've changed your mind, return postage is yours — we'd recommend a tracked service. If the item is faulty, damaged or not what you ordered, we cover it.

What if my item arrives faulty or incorrect?
Send us a photo on Instagram or by email and we'll put it right, including covering the return postage.

Sizing and Fit

What fit are Iron Icon products?
All Iron Icon garments are cut with a relaxed, oversized fit. For a true oversized look, choose your regular size. If you prefer a more fitted silhouette, size down one.

Where can I find size charts?
Every clothing product page includes a size chart with garment measurements in inches. There's also a complete Size Guide covering the range, including sock sizes.

I'm between sizes — what should I do?
Size up for the intended oversized drape, or down if you want it closer to the body. If you're still unsure, DM us your height, usual size and how you like things to fit, and we'll tell you honestly which one to pick.

What sizes do you offer?
Tees, hoodies and vests run S to 2XL. Joggers and shorts run S to L. Sizes vary by style, so check the individual product page for what's in stock.

Products

What are Iron Icon garments made from?
Our heavyweight tees are 320GSM premium cotton, and our hoodies and joggers are 460GSM heavyweight cotton blend. A standard high-street tee is usually 180–200GSM, so the heavyweight range is roughly double the weight — which is why it holds its shape instead of going thin and misshapen. The Mythological Range graphic tees are deliberately lighter, at 200GSM summer-weight cotton, cut to the same oversized shape.

Will the colour fade?
No. Our heavyweight tees carry a colour warranty — the colour will not fade after washing. Wash at 30°C, inside out, with similar colours.

What is the Mythological Range?
ICARUS, HERMES and ATLAS — our graphic tees, each named for a myth worth borrowing from. A lighter 200GSM summer-weight base in the same oversized cut, with an exclusive front and back print. All three together are £75 instead of £104.97 — see the bundle question below.

Is there a bundle deal?
Three, actually.
The Full Kit: buy any hoodie and your joggers are 30% off. £69.48 for the pair instead of £79.98.
The Mythological Range: any three graphic tees for £75 instead of £104.97.
Socks: any 3 pairs for £15.
All three are applied automatically at checkout. There is no code to enter.

Do you restock sold-out items?
Core colourways are usually restocked. Limited drops generally are not — once they're gone, they're gone. Join the email list or follow us on Instagram to hear about restocks and new drops first.

Orders & Payment

Can I change or cancel my order?
Get in touch as soon as possible. If it hasn't been dispatched we'll almost always be able to sort it.

Do you sell gift cards?
Yes — digital gift cards from £10 to £100, delivered by email instantly.

Contact

How do I get in touch?
Instagram is fastest — DM @ironiconactivewear and a real person will read it. If you don't follow us, your message may land in Instagram's Requests folder — we check it, but if you haven't heard back within a day, email support@ironiconactivewear.co.uk instead. For anything involving a refund or a fault, email is worth using too so there's a written record.